At Sokie Digital, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, digital platforms, and services. By using our services, you consent to the practices outlined below.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, business name, billing information, and service preferences provided when you contact us, sign up, or engage with our services.
- Account Information: Login details, settings, and preferences if applicable.
- Payment Data: Processed securely through third-party providers (we do not store full credit card details).
- Usage Information: Data about how you interact with our website and services, including IP address, browser type, pages visited, time spent, and referral sources.
- Cookies and Tracking Technologies: Information collected via cookies, pixels, and similar tools to improve site performance and personalize user experience.
2. How We Use Your Information
We use your information to:
- Deliver and manage our services, including website design, management, and digital marketing solutions.
- Respond to inquiries, provide support, and maintain customer relationships.
- Process payments and manage invoices.
- Personalize user experience and improve website functionality.
- Conduct analytics and research to enhance service quality.
- Send marketing, promotions, or updates (you may opt out at any time).
- Comply with legal obligations and protect against fraud or abuse.
3. Sharing of Information
We do not sell your personal data. We may share information in the following cases:
- Service Providers: With third-party partners (hosting providers, analytics platforms, payment processors) who assist in delivering our services.
- Legal Compliance: When required by law, regulation, or government request.
- Business Transfers: In case of mergers, acquisitions, or sale of assets.
- Consent: When you have explicitly authorized us to share your data.
4. Cookies and Tracking
We use cookies and tracking tools to:
- Remember user preferences.
- Improve website performance.
- Deliver targeted advertising and measure campaign performance.
You may disable cookies in your browser, but some features of our site may not function correctly.
5. Data Security
We take industry-standard precautions to secure your data, including encryption, firewalls, and secure access protocols. However, no online system is completely risk-free, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, data is securely deleted.
7. Your Rights
Depending on your jurisdiction (including GDPR and CCPA protections), you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Opt out of marketing communications.
- Restrict or object to certain processing activities.
- Request data portability to another provider.
To exercise these rights, contact us at info@sokiedigital.com.
8. International Users
If you access our services from outside the United States, please note that your data will be processed in the U.S., where data protection laws may differ from those in your country.
9. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal data from them. If we learn that we have collected data from a child, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Sokie Digital
📧 info@sokiedigital.com